|TRACK YOUR ORDER -1-800-275-8777 (have your tracking number ready)|
OUR SHIPPING POLICY
Express Shipping: Shipping orders received by 12 PM Pacific Time will ship that same day Monday thru Friday for delivery 1-2 business days later. Orders received after 12 pm Pacific Time or on a weekend will be processed first thing the next business day
Expedited Shipping: Orders will be processed within 12 hours and order shipped within 24 hours. Transit time is approximately 3 - 4 days.
Standard Shipping: Time is transit is approximately 4 - 7 business days (business days are Mon - Friday)
Value Shipping: Transit time is approximately 7 - 9 Business Days (business days are Mon - Friday)
We only ship within the USA.
Most orders will be shipped via USPS and it is your responsibility to check with USPS to assure your package is being delivered to the correct address and in a timely manner.
REFUSED or RETURNED PACKAGES
Only unopened/factory sealed products will be considered for return. All opened products are non-returnable or refundable.
Defective merchandise is gladly accepted for a full refund withing 15 days of purchase.
Due to it's nature SEX TOY ARE NON-RETURNABLE
We make every attempt to process orders as quickly as possible. Therefore, once an order enters our system, it cannot be canceled or modified in any way. The standard Westend Supplies Returns & Exchanges Policy applies to all orders.